Shipping and Returns Policy

Shipping & Returns

Shipping:


PRINTS:

Please allow 2-3 weeks for your custom-made fine art print to be printed, hand-signed by the artist and dispatched. You will receive a tracking number from our shipping agent when your print is on its way.  

ORIGINAL ARTWORKS:

Please allow approximately one week for your artwork to be carefully packaged and dispatched. You will receive a tracking number from our shipping agent when your original is on its way. 


Shipping and Packaging Costs:

Pickup - Free of charge

Local delivery - within the City of Greater Bendigo - Free of charge

Domestic Australia - Framed Prints: Free

Domestic Australia - Signed prints: $20

International Shipping - signed prints, rolled in cylinder: $100

International Shipping - original artwork on paper or canvas, rolled in cylinder only: $200

Please note that we do not ship framed prints or framed originals internationally.


Returns Policy:

Due to the sensitive nature of transporting art, returns and exchanges are not offered on prints or original works of art simply for change of mind.

All artwork is handled with the utmost care during the printing and packaging process. In the unlikely circumstance that your delivery has been damaged in transit, please photograph the packaging PRIOR to opening and then photograph the damaged art inside.

Send images to contact@kerrylbrown.com and I will replace your print with an identical one. For originals that are damaged during transit, I will replace it with a comparable commission.